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Get in Touch
We are here to make your morning coffee perfect.
travis@crazythanamugonline.com
Rest assured, we respond to all inquiries within 24 hours.
Frequently Asked Questions
How will I know that my order has been shipped?
Once your order ships, you'll receive an email notification. Most orders arrive within 5-7 business days. Please be mindful that custom personalized mugs may take longer to ship due to the creative process and time necessary to create the requested artwork.
How should I care for my mug?
Sublimation designs are chemically bonded into the polymer coating of each mug, making them peel-proof and largely dishwasher-safe.
Simple Returns
- 30-day window: We want you to love your mug. If you don't, return it within 30 days for a full refund.
- Easy Process: No hoops to jump through. Just pack it safely and send it back to us in its original condition.
- Damaged Items: If your mug arrives with a crack or chip, let us know immediately and we'll ship a replacement right away.
- Refund Swiftness: Once we receive your mug, we'll process your refund within 3-5 business days.
Items should be sent to:
Crazy Than A Mug
475 FM 1382 #2259
Cedar Hill, Texas 75104
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